More Service Training

Topics include:

  • Martin Rissley: Create Positive Memories from Negative Experiences – Power of Problem Handling – Level 2
  • Ms. Heather Ranson: Quality Management – Service Blueprinting

 

HR Training

Ms. Vivian Corwin – Topics include:

  • Employee Engagement
  • Effective Collaboration
  • Leading Change


Leadership Training

Prof. Brian Leacock – Topics include:

  • Emotional Intelligence in Leadership and Service
  • Develop your Cultural Intelligence to Hire, Manage and Engage Team Members and Customers
  • Fostering an in Inclusive Culture
  • Countering Unconscious Bias in the Workplace

Dr. Elango Elangovan – Topics include:

  • Becoming an Effective Leader
  • Building Trust in the Workplace

Let’s Talk!

Call or email Eddie at 250-216-3776 or email eisted@uvic.ca.

The Canadian government supports this training. Apply for a job grant