Strengthening the reasons to persist with coaching (while really weakening the reasons to quit)

I’ve worked with many clients in terms of coaching and the problem I find is not encouraging them to start coaching but to persist with it.  This is all about motivation. Ultimately, whenever we are trying to adopt a new behaviour, we…
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The dual role of the coach – building understanding and knowledge

When people think about coaching, they often think about how coaching can help the coachee deepen their technical skills – this is natural given we associate coaching with athletics and the continual refinement of the athletes’ specialized…
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4 key ingredients to any successful coaching process

An essential part of any coaching system is the ongoing execution of the coaching strategy. The coaching strategy, described in an earlier post, outlines values, objectives, and standards for coaching. It also undertakes an assessment where…
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Want to increase employee and customer engagement?

Let’s play a game! Can you think of an activity that an organization can do to increase both employee and customer engagement simultaneously? Give up? It’s coaching! When you coach effectively, not only are you increasing customer engagement…
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5 benefits coaches play in improving employee feedback

The feedback a coach offers can be most effective when it provides the coachee with specific information about a current state of knowledge and performance as it relates to specific goals. For example: Coaches could use formative feedback…
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The education system is built on low-quality feedback

Of course, this is a dramatic generalization, but let’s be honest: the whole education system is built on summative, (e.g., giving a grade) rather than, formative feedback (e.g., useful advice on how to improve). While it could be argued…
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