Enhance your competencies in interpersonal skills, communication and interest-holder management
A interest-holder is an individual, group or organization that is impacted by the outcome of a business venture or project. The interest-holder has an interest in the success of a project and can be internal or external to the organization. Interest-holder management is a project management process. It involves understanding what the internal and external interest-holders want and need, managing their expectations as well as the relationships with them. In this course, we learn how to improve interest-holder management effectiveness by analyzing relevant cases, theories, and real-life examples
What You Will Learn
An interest-holder is an individual, group or organization that is impacted by the outcome of a business venture or project. The interest-holder has an interest in the success of a project and can be internal or external to the organization. Interest-holder management is a project management process. It involves understanding what the internal and external interest-holders want and need, managing their expectations as well as the relationships with them. In this course, we learn how to improve interest-holder management effectiveness by analyzing relevant cases, theories, and real-life examples. During the course participants will gain knowledge on the following topics:
1.What is interest-holder management?
2.Why is interest-holder management important?
3.How to manage interest-holders effectively?
- Communication Effectiveness
- Effective Persuasion Skills
- Building Trust
- Conflict Resolution
- Managing Diversity
- Problem Solving Skills
- Team Management
Who Attends
This outstanding course is for anyone who would like to improve their
competencies in interpersonal skills and communications in order to manage
interest-holders more effectively:
- Directors
- General Managers
- Project Managers
- Project Coordinators
- Team Leaders
- Executives
- Salespeople
- Business Owners
- Systems, Manufacturing and Operations Personnel
- Corporate Department Heads
- Engineering Professionals
Fees and Cancellations
Course tuition includes:
- All Course Materials and Certificate
$1395.00 plus G.S.T. ($1464.75 total)
Team Savings:
- Save 10% per registrant with a group registration: 3 or more people from the same organization registering at the same time.
- You and your team may be eligible for financial assistance towards this course from the B.C. Employer Training Grant
- Seating is limited so register today! Please fill out the online registration form and select 10% group discount as the payment option.
*Discounts cannot be combined with any other discount or special offer.
Cancellations
A full refund can be issued for written cancellations received a minimum of 21 days before the program start date. Cancellations received with less than 21 days notice will be refunded less a $200 administration fee.
Faculty
Dr. Sang Nam
Dr. Sang Nam has been part of the Gustavson School of Business at UVic since 1992 and has shared his expertise in cross-cultural management, human resource management and organizational behaviour with hundreds of undergraduate and graduate students.
His research and publications focus on comparing organizational behaviors between individualistic and collectivistic cultures, face-saving behaviour in Asia, expatriate management, and the management practices of the “chaebol” (Korean conglomerates).
Sang has consulted with Korean conglomerates and taught frequently in executive education programs. He also serves as a visiting professor at several universities and business schools in South Korea.
Project Management & Engineering Credits
Engineering Institute of Canada (EIC) Professional Development Hours (PDHs)
Attendees to this program are entitled to 14 Professional Development Hours (PDHs) verified by the Engineering Institute of Canada (EIC).
